FAQ

Frequently Asked Questions

FAQ's

What is a colocation data centre?

A colocation data centre is a specialised facility where businesses can rent physical space to house their own servers and related IT equipment, as opposed to maintaining their own infrastructure on-site. Businesses can take advantage of the shared infrastructure in large data centres, such as; reliable backup power, efficient cooling, and ultra-low latency.

Data centres are highly secure environments designed to protect sensitive data and IT infrastructure through a combination of physical and digital security barriers. This includes access controls, intrusion detection systems, surveillance, fire suppression, and advanced cybersecurity measures like firewalls, encryption. They are designed to ensure resilience and maintain uptime.

There is a big difference between cloud hosting and colocation hosting. Cloud hosting uses virtual servers provided and managed by a third-party provider. You don’t own the hardware, and you can scale resources up or down quickly. It’s convenient, but offers less control and security. In the case of colocation hosting, this involves placing your own hardware (servers) in a third party data centre. The data centre provides space, power, cooling, and network connectivity, allowing businesses to own their hardware, offering more control and security.

At Asanti, we choose the location of our data centers by balancing performance, reliability, compliance, and accessibility. Proximity to our customers and major cities is important to reduce latency. On top of this we also place our data centres within a good vicinity from each other, so they can work together efficiently to create business live and backup solutions.
Our colocation hosting services offer scalability by allowing you to upgrade or add hardware as needed. You can add more servers and racks to handle higher workloads. Network bandwidth and power can also be expanded to support growth.
Yes. All Asanti data centres are backed by strong service level agreements, including 99.99% uptime, delivered via our robust maintenance and operation processes.
Very fast! We have availability across all six of our UK sites and can provide space immediately for your urgent requirements. We’ve got data centres available in the UK’s Midlands, on the outskirts of London and two in Scotland, just outside Glasgow and Edinburgh.
Yes. All six of Asanti’s UK data centres run on 100% certified green energy. Our facilities are designed for efficiency and resilience, helping organisations support their sustainability goals without compromising performance.
Yes, via our partners we can provide support for migrating workloads from public cloud environments into one of our data centres, a process known as cloud repatriation, the process of moving applications and data from the cloud to our colocation, on-premises data centres.
Yes. Asanti provides remote installation and setup for customers who need equipment deployed without being on-site. Our team can rack, cable, and configure hardware following your instructions.
Asanti provides 24/7/365 technical support, with remote hands included as standard across all data centres. Our team is on-site to assist with tasks such as equipment reboots, cable checks, general troubleshooting, ensuring your infrastructure remains supported at all times.
Colocation is our core offering, but for complex deployments, we partner with trusted partners like Wavenet to deliver a range of managed services.

Asanti’s data centres are accredited to ISO 27001 for information security management, ISO 9001 for quality management and ISO 14001 for environmental management. These certifications demonstrate our commitment to maintaining robust security, consistent operational processes, and a high standard of service across every site.

Our team is on hand to discuss any questions you have, please feel free to get in touch to find the answers you are looking for on data centre services.